11 Ways to Build Trust

trust hands PC

Trust is one of the essential ingredients to build a great relationship, winning team and culture of greatness. Without trust you can’t have engaged relationships and without engaged relationships you won’t be a successful leader, manager, sales person, team member, principal, teacher, nurse, coach, etc.

In this spirit I wanted to share some thoughts about how we can build the trust that is essential for great relationships. Many of the suggestions you will already know. Many ideas I share are common sense. However, I’ve found that so often amidst the chaos of life and work we forget the simple and powerful truths that matter most. So here are 11 thoughts about trust. Feel free to share these simple reminders with your leaders, colleagues and team.

1. Say what you are going to do and then do what you say!

2. Communicate, communicate, communicate; Frequent, honest communication builds trust. Poor communication is one of the key reasons marriages and work relationships fall apart.

3. Trust is built one day, one interaction at a time, and yet it can be lost in a moment because of one poor decision. Make the right decision.

4. Value long term relationships more than short term success.

5. Sell without selling out. Focus more on your core principles and customer loyalty than short term commissions and profits.

6. Trust generates commitment; commitment fosters teamwork; and teamwork delivers results. When people trust their team members they not only work harder, but they work harder for the good of the team.

7. Be honest! My mother always told me to tell the truth. She would say, “If you lie to me then we can’t be a strong family. So don’t ever lie to me even if the news isn’t good.”

8. Become a coach. Coach your customers. Coach your team at work. Guide people, help them be better and you will earn their trust.

9. Show people you care about them. When people know you care about their interests as much as your own they will trust you. If they know you are out for yourself, their internal alarm sounds and they will say to themselves “watch out for that person.”

10. Always do the right thing. We trust those who live, walk and work with integrity.

11. When you don’t do the right thing, admit it. Be transparent, authentic and willing to share your mistakes and faults. When you are vulnerable and have nothing to hide you radiate trust.

Whilst this was not written by me, (from an article by Jon Gordon) these principles are those which I try to install in our team here at Right International and have been so since I started this business over 20 years ago. 

The Art of Focus in a Fast Paced, Relentlessly Distracting World

focusEven before the internet plagued nine to fivers with around the clock access to social media, the art of focusing was not a given. Yes, some executives are gifted with more concentration capacity than others, but ultimately all humans are afflicted with a tendency to lose focus. Five minutes. Ten minutes. One hour. An entire day. Loss of focus is a categorical productivity killer.

Which poses the question, how does a magnate stay focussed in a world that’s unapologetically fast paced, and hampered with unyielding distractions? If you’re an executive search professional who’s also fighting a daily battle with focus, here’s a handful of ways to keep your eyes on the prize.

Remind yourself why you’re present
It may be cliché and outdated, but the positive messages highlighted in ‘The FISH! Philosophy’ video still ring true today. When it comes to focussing at work, the messages of ‘Be There’ and ‘Choose Your Attitude’ are hugely powerful. In a self-motivational context you can use them to remind yourself why you’re present, and use your answers to stay motivated, and focussed.

Be ergonomic
Comfort is a key factor of maximising productivity. For this reason, choosing an ergonomic chair and desk combo should be a top priority for any head-hunter. Even seated jobs can become physically strenuous, with issues like back and neck pain drastically hindering productivity, and triggering loss of focus.

Make lists
It’s one of the oldest tricks in the book, and for good reason. Making lists gives you tangible focus, and holds you accountable for what you do, and don’t get done.

Be tech smart
Ask any professional, and they’ll likely testify that when it comes to distractions, procrastination and loss of focus, the internet is an absolute fiend. Stay tuned and on-task by creating shortcuts for routinely used programs, and actively blocking websites that you know are distracting.

The 52:17 rule
Pioneered by social scientists at Hiroshima University, the 52:17 rule asserts that focusing intently on the job at hand for 52 consecutive minutes, then abandoning desks for 1,020 seconds is the optimal way to maximise overall productivity.

Stay hydrated
From a health perspective, dehydration can be a productivity killer. Keep your brain alert and energised by always having a glass of water at arm’s reach. The same goes for snacks. While lunch should be taken away from the desk, keeping edibles close by is an effective way to stay nourished, without having to stray to the kitchen.

Check emails intermittently

In the same way that social media and other online platforms pose as constant distractions, email can also be an insufferable time waster. Of course, you need to regularly check your correspondence. However rather than automatically scope out your inbox 20 times a day, time management experts suggest implementing a savvy email strategy.

Every day, professionals face a constant influx of distractions that stop momentum in its tracks. While it’s impossible to shut out every interruption that’s thrown at you, these techniques will help you stay focussed, regardless of how many televised Olympic events you want to catch! 

7 Motivational Quotes to Help You Face Your Fears

face your fears
1. “Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.”

—- Marie Curie

2. “Fears are nothing more than a state of mind.”

—- Napoleon Hill

3. “Each of us must confront our own fears, must come face to face with them. How we handle our fears will determine where we go with the rest of our lives. To experience adventure or to be limited by the fear of it.”

—- Judy Blume

4. “Action is a great restorer and builder of confidence. Inaction is not only the result, but the cause, of fear. Perhaps the action you take will be successful; perhaps different action or adjustments will have to follow. But any action is better than no action at all.”

—- Norman Vincent Peale

5. “Obstacles are like wild animals. They are cowards but they will bluff you if they can. If they see you are afraid of them… they are liable to spring upon you; but if you look them squarely in the eye, they will slink out of sight.”

—- Orison Swett Marden

6. “You gain strength, courage and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself, I have lived through this horror. I can take the next thing that comes along. You must do the thing you think you cannot do.”

—- Eleanor Roosevelt

7. “Always do what you are afraid to do.”

—- Ralph Waldo Emerson

Talented People for You

The number one problem that most UK businesses face is finding and recruiting the very top candidates that they need to rapidly grow their organisations.

Here are a short selection of such candidates that have confidentially asked us to help them in their next career move.

Candidates we are confidentially representing include:

  • Area Director – Leading Commercial Broker
  • COO – Leading Outsourced Service Provider
  • Financial Controller – Lloyd’s/Syndicate MGA 
  • Operations Director – Leading General Insurer
  • Underwriting Director – Motor – Personal Lines Intermediary
  • Head Of Transformational Change – Global Insurer
  • MD – Sales/Distribution – Commercial Insurer
  • Business Development Manager – Commercial MGA
  • Broker Development Manager – Leading Insurer

For more details on these candidates please contact me.


Alternatively please tell me what you’re looking for and I’ll guarantee a shortlist of the best candidates in the market within 20 working days.
Gary Pike
Managing Director
Right International Headhunters
Tel: 01932 837798

3 Daily Habits of Very Successful People

I believe there are two things in life: results and excuses for not achieving results. As a society, we’ve gotten really good at giving excuses and readily accepting them. I’m not vilifying our society—our days are more jam-packed than ever and it seems like we are constantly being pulled in a thousand different directions. I’ve worked with some very dedicated, talented people who have not been able to achieve the results they should have. It wasn’t for lack of trying; it was lack of good habits.

Your habits and patterns determine the direction of your life, so it should come as no surprise that successful people have successful habits. In my more than three decades in business, I’ve practiced three habits in particular that I think have played a huge role in my success and can help you maximize yours.

early to rise1. Winners get out of bed early.
I know the business trend right now is toward flexible schedules, but while you’re in bed sleeping, someone else is out working. And, the fact is, most CEOs aren’t sleeping until noon and rolling into the office midafternoon. They get up early and attack the day. In interview after interview, they say their routine starts with getting up around 5 or 6 a.m. and using the two or three hours before they get into the office to focus and prepare for the day ahead. That may mean exercise, meditation, catching up on current events pertinent to the business or any number of things, but when they do arrive at work, they are more productive and achieve more than most.

The old saying “the early bird gets the worm” came about for a reason. The people who are up and doing are the people who seize the opportunities first, so get up out of bed and put in the extra time and effort it takes to chase success. It’s not going to wait around for you.

2. Be a daily goal setter and a daily goal hitter.
There is nothing wrong with having long-range goals and dreams, but what you do today greatly affects whether or not you will achieve your future dreams. You have to intentionally design each and every day in a way that leads to getting things done that will maximize your results. That does not mean being busy every minute of the day just for the sake of being busy. That means knowing what is important and focusing on those things.

Every night, or in those early morning hours you are using to prepare for the day ahead, set your daily goals. Don’t make goals for the entire week. Just for the upcoming day. Ask yourself what you must get done each day that will produce the most results and only work on those things. And make setting those goals a daily habit.

3. Focus, focus, focus.
Even if you set the goals, if you aren’t focused—and by that I mean working on what’s important now—you won’t be successful. Successful people always know what is important in the moment, they are relentless in getting it done, and they don’t get distracted by unimportant stuff. They have the ability to stay focused when other people are unfocused, which is no easy feat the higher up you move in an organization, because everyone wants a piece of your attention.

If you want to be successful, you’ve got to develop the discipline not to let anything take your focus off the important things that will get results. Sure, it’s going to take a lot of practice to develop that discipline, but at the end of the day those results are going to totally be worth the hard work.

Look, I’m not going to lie to you: Winning and success is quite often boring. It’s doing the same successful thing over and over again. But there is a scoreboard in life and business, and establishing repetitive habits that lead to effective performance is the key to winning results—and results are what matters.

Produced by John Addison

5 Simple Steps to Change your Life

1 step

The basis for knowing where we want to go is knowing where we came from and where we are. It also knows how well we have done achieving things we have previously set our eyes on. This is the essence of evaluation and reflection. We need to understand how to look at what we have done and then use that as a platform for what we want to do next.

The process of evaluation is relatively simple, but can be varied a bit. The important point is having a process. Here is the basic process for evaluation and reflection:

1. Find a quiet place.
Reflection is best done away from distraction. It gives your mind space to think.

2. Take a regular time.
Whether it is once a week, every other week, once a month or quarter, be sure to set aside a regular time at regular intervals to evaluate and reflect.

3. Look at what you have accomplished and where you are.
Be specific. Be truthful. Be ruthlessly honest.

4. Write it down.
Keep a record. This gives you the chance at the next stage of evaluation to see exactly where you were last time and keeps it as objective as possible.

5. Look forward and set your next goal.  Stretch yourself according to what works for you.

That is the basic process of evaluation and reflection. If you have not done this before, then this will get you going. Be sure to follow the general idea and set aside time for your evaluation and reflection.

Now, the purpose of evaluation is twofold. First, it gives you an objective way to look at your accomplishments and your pursuit of the vision you have for your life. Second, it shows you where you are so you can determine where you need to go. In other words, it gives you a baseline from which to work.

We have all heard the quote that the unexamined life is not worth living. To evaluate and reflect brings us face to face with who we are and what we have become.2 More important, it allows us the time to dream and create a vision for what we want to become. Only when we take time out of our busy schedules can we get into the state of mind and quietness of heart we need in order to find that inner place where we see what we are and what we can become. Those who never take time to evaluate and reflect will blow to and fro through this life, living by the forces of culture, circumstances, societal pressures and, unfortunately, personal weaknesses. In contrast, those who take the time to evaluate will find they are like an oak tree in a storm: They have a firm foundation, know where they are going, how to get there and, ultimately, they will get there no matter what comes their way!

Reproduced with kind permission form Jim Rohn

The Importance of Building a Powerful Personal Brand


Ask anyone in the C-suite league, and they’ll testify that personal branding is a fundamental part of getting to the top. Yes, most CEOs act on behalf of their companies, but it’s also critical to create a presence that’s independent of your bureau.

So why should personal branding be a top priority?

Exist beyond your brand

The C-suite can be all-consuming, and it’s all too easy for CEOs to become drowned by their organisations. This is why it’s critical to actively create a presence that exists beyond your corporate identity. Take Mark Zuckerberg for example. As well as co-founding Facebook, he’s also drawn attention for his “grey shirt” wardrobe strategy and nonchalant attitude to corporate ostentatiousness. And Silicon Valley laps it up.

Merging ego and enterprise

Personal branding works best when egos and enterprise goals exist in harmony. For example, building a personal brand that complements the ‘personality’ of your company will simultaneously strengthen both ventures. Those who can find the balance serve as advocates for their organisations, with the power to advance both themselves, and their company.

Establish yourself as a thought leader

Rather than hide behind your company, building a personal brand will help to establish you as a transformative though leader. While you may place more responsibility on your own shoulders, it’ll ensure that when your company shines bright, you also land in the spotlight. Ultimately, this will put you on the hit lists of the UK’s top headhunting firms.

Create opportunities

When you allow yourself to be defined by your company, you close off opportunities for career advancement. You could simply be dismissed as a leader whose success is intrinsically linked to one company in particular. A brand of your own will help set you apart from your company, and present you as a bright mind in your own right.

There’s no denying that the mutual relationship between career success and personal branding is ever present. Executives with an understanding of the unique dynamic empower themselves with the scope to launch their personal career to new heights, as well as elevate the standing of the company they represent in the process.

10 Habits of Ultra Likeable Leaders

happy leader
1. They form personal connections.
Even in a crowded room, likeable leaders make people feel like they’re having a one-on-one conversation, as if they’re the only person in the room that matters. And, for that moment, they are. Likeable leaders communicate on a very personal, emotional level. They never forget that there’s a flesh-and-blood human being standing in front of them.

2. They’re approachable.
You know those people who only have time for you if you can do something for them? Likeable leaders truly believe that everyone, regardless of rank or ability, is worth their time and attention. They make everyone feel valuable because they believe that everyone is valuable.

3. They’re humble.

Few things kill likeability as quickly as arrogance. Likeable leaders don’t act as though they’re better than you because they don’t think they’re better than you. Rather than being a source of prestige, they see their leadership position as additional accountability to serve those who follow them.

4. They’re positive.
Likeable leaders always maintain a positive outlook and this shows in how they describe things. They don’t have to give a presentation to the board of directors; they get to share their vision and ideas with the board. They don’t have to go on a plant tour; they get to meet and visit with the people who make their company’s products. They don’t even have to diet; they get to experience the benefits of eating healthfully. Even in undeniably negative situations, likeable leaders emanate an enthusiastic hope for the future, a confidence that they can help make tomorrow better than today.

5. They’re even-keeled.
When it comes to their own accomplishments and failures, likeable leaders take things in stride. They don’t toot their own horns, nor do they get rattled when they blow it. They savor success without letting it go to their heads and readily acknowledge failure without getting mired in it. They learn from both and move on.

6. They’re generous.
We’ve all worked for someone who constantly holds something back, whether it’s knowledge or resources. They act as if they’re afraid you’ll outshine them if they give you access to everything you need to do your job. Likeable leaders are unfailingly generous with whom they know, what they know and the resources they have. They want you to do well more than anything else because they understand this is their job as a leader and because they’re confident enough to never worry that your success might make them look bad. In fact, they believe that your success is their success.

7. They demonstrate integrity.
Likeable leaders inspire trust and admiration through their actions, not just their words. Many leaders say integrity is important to them, but likeable leaders walk their talk by demonstrating integrity every day. Even a leader who oozes charm won’t be likeable if that charm isn’t backed by a solid foundation of integrity.

8. They read people.
Likeable leaders know how to read people. They know unspoken communication is often more important than the words people say. They note facial expressions, body language and tone of voice in order to get what’s really going on with their people. In other words, they have high social awareness—a critical EQ skill.

9. They appreciate potential.
Robert Brault said, “Charisma is not so much getting people to like you as getting people to like themselves when you’re around.” Likeable leaders not only see the best in their people, but they also make sure everyone else sees it, too. They draw out people’s talents so everyone is bettering themselves and the work at hand.

10. They have substance.
Daniel Quinn said, “Charisma only wins people’s attention. Once you have their attention, you have to have something to tell them.” Likeable leaders understand their knowledge and expertise are critical to the success of everyone who follows them. Therefore, they regularly connect with people to share their substance (as opposed to superficial small talk). Likeable leaders don’t puff themselves up or pretend to be something they’re not, because they don’t have to. They have substance, and they share it with their people.

Likeability isn’t a birthright; it results from acquirable skills that are crucial to your professional success. And just like other professional skills, you can study the people who have them, copy what works, and adapt them to your own style. Try these 10 strategies and watch your likeability soar.

Reproduced with kind permission from Jim Rohn

Positively Contagious

emotions are contagiousThe Flu is not the only thing you catch at work. Turns out you are just as likely to catch someone’s bad mood and negative attitude. Yes, the latest research demonstrates what we’ve all known to be true, emotions are contagious. Researchers call them emotional contagions and they impact our work environments, productivity, teamwork, service and performance in significant and profound ways.

As we know all too well, one negative employee can pollute an entire team and create a toxic work environment. One negative leader can make work miserable for his/her team. An employee in a bad mood can scare away countless customers. Complaining can act like a cancer and spread throughout the entire organization and eventually destroy your vision and goals. And pervasive negative attitudes can sabotage the morale and performance of teams with great talent and potential.

That’s the bad news… but there’s also good news.

Positive emotions are just as contagious as negative emotions. One positive leader can rally a group of willing people to accomplish amazing things. One Chief Energy Officer who sits at the welcome desk can positively infect every person who walks in your business/school/workplace. One positive team member can slowly but surely improve the mood and morale of her team. And pervasive positive attitudes and emotions at work can fuel the productivity and performance of your organization.

Emotional contagions are the reason why when I speak to businesses, schools and sports teams I say that everyone in the organization contributes to the culture of it. You are not just a creation of your culture but rather you are creating it every day through your thoughts, beliefs and actions. What you think matters. How you feel matters. And the energy you share with others, whether it’s positive or negative, really matters.

You can be a germ and attack your organization’s immune system or you can act like a dose of Vitamin C and strengthen it.

So the next time you head into work with a bad mood you might want to stop before you walk in the door and consider what your leader would say if you had the Flu. She would tell you to stay home until you are healthy and not contagious. And in that moment, as you stand at the door you have choice: You can go home so you don’t infect anyone with your bad mood, or you can choose to get healthy right there, change your attitude, and decide to be positively contagious.

 Reproduced with kind permission from Jon Gordon

Come and work for us

Come and work for us, we are nice people🙂 … Executive Search Consultant – Weybridge, Surrey

Do you want to distinguish a career for yourself, gain success in an exciting field and be fortunate enough to have the support of a structured learning and development programme?

 We are looking for Executive Search Consultants for our Weybridge office in Surrey!

 “If you don’t like how things are, change it! You’re not a tree. You have the ability to totally transform every area in your life—and it all begins with your very own power of choice.” Jim Rohn

 We are always looking for bright and ambitious people at all levels to add to our growing team to work in our Weybridge, Surrey office.

You may be a graduate looking for your first career move or simply looking for a new career challenge.

We are looking for individuals that have the ability to build rapport with people at all levels, have confidence and someone that enjoys a challenge. With this role, no one day is the same which always keeps you on your toes…

We are not your average headhunting firm where everything is always taken so seriously, we like to make the workplace an enjoyable environment. People have described it as a ‘family’ like culture and very welcoming.

If you like what you see and have drive and a positive ‘Never give up’ attitude and would like to get into the exciting and rewarding world of Executive Search, with one of the UK’s most respected Insurance Headhunters, please give us a call for a completely confidential chat on 01932 837798 or send us an email toinfo@rightinternational.com.

 Key skills required:

  • Ability to build rapport from junior management to Senior CEO level
  • Good communicator
  • Hard work ethic
  • Confidence, not arrogance 
  • Time management & organisation
  • Ability to using your own initiative to get things done and as part of a team
  • Determination
  • Research capabilities/resourceful


Company Benefits:

  • Competitive salary with regular reviews
  • All training costs paid for by the company 
  • Opportunity for career advancement
  • Free ‘posh’ coffee 


As a firm of headhunters, we source the top achieving candidates who are generally not responding to job boards or LinkedIn.

We successfully fill roles at CEO/MD level and also enjoy significant success at the £60-100k level, where traditional agencies struggle and the big City headhunters are not interested.

For over 20 years our Executive Search team of Headhunters have worked with the most prestigious insurance companies both in the UK and Internationally to find them the very best candidates in a variety of sectors and disciplines.

Right International are specialist Head Hunters to the Insurance sector only; covering general insurance, broking & underwriting, London market, claims management and life/health protection.


Since our beginning back in 1994 we have been fortunate to have built great long lasting relationships with both clients and candidates. We set the bar high in terms of client relationships, delivery within timeframes, and constantly strive to exceed expectations.


Here is what some of our clients say about us….http://www.rightinternational.com/testimonials


We believe our success has been achieved due to the high priority we place on being open and honest and instilling this behaviour in all our employees.

Clients come to us when they have a need and candidates come to us when they need help in their careers. If we can help when offered an assignment we pull out all stops to bring a favourable result.

If however we believe we cannot help we let people know up front, this is fair and does not waste client or candidates time.

Take a look at our website to see for yourself…http://www.rightinternational.com/

 If you are interested in a future within the exciting world of executive search, please apply for our consultant positions using the link below. We look forward to hearing from you.