The Sky is not the Limit

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What exactly are you capable of achieving? What is a realistic expectation for your life and what constitutes sheer madness? Is there a limit to how high you should aim?

The simple answer to these questions is simply that you are capable of achieving anything you set your mind to; if you can think it, then it’s a realistic expectation; and you can aim as high as you want.

We have probably all heard the “wise” saying: “the sky is the limit.” This would seem to have a lot of wisdom in it at first glance. However, it implies that man’s potential has a limit when in actual fact, man’s potential is limitless. Let’s examine what exactly your potential as a human being is.

Firstly, let’s define potential. Potential is all that you can be, but have not yet become. It is all you can accomplish, but have not yet accomplished. It is unexposed or dormant ability.

This means that the ability to become and to do is already there. It just hasn’t been brought out and utilized.

Consider a fertilized human egg (zygote). That single cell has the ability to form every part of the human body. Everything from your brain to your toenails can be formed by that single cell. It has unlimited potential.

Similarly, the mind of man has unlimited potential. It has the limitless ability to create. Man has been on earth for thousands of years, yet we are still making new discoveries today and creating new things everyday. We cannot exhaust the creative power of our minds.

The functioning of our minds remains, for the most part, a mystery even to modern day science. But even though we do not understand it’s functioning, we cannot deny its power.

Your most powerful asset is your mind. The answer to the question ‘what is a realistic goal and what is achievable’ is entirely up to you. If your mind can accept that something is achievable, it will find a way to attain that thing.

“Whatever the mind of man can conceive and believe, it can achieve.” These are the immortal words of Napoleon Hill, a man who truly understood that “there are no limitations to the mind except those we acknowledge.”

Your possibilities are limited only by your thinking. What may be a limit for one person is a walk in the park for another. It’s all in the mindset.

Your potential as a human being, then, is unlimited. You have within you the ability to become and to achieve anything you want. Now that you understand that your potential is limitless, your next challenge is to answer the question: what do you want out of life?

Self-Confidence: Nature or Nurture?

Self-Confidence: Nature or Nurture?

Woman Looking at Reflection

As a headhunter, I have been shown a glimpse into lots of peoples lives and aspirations and it has made me think about self confidence. Is it something we are born with? Or is it something we develop as adults?

I remember learning these principles in Physical Education at A Level, looking around my class and analysing my surroundings. My class was split into two very obvious groups those who were in the “A- Team” and those who were the “B team”. The majority of those in the “A-Team” had vast amounts of self confidence and self worth, however there were a few exceptions.

There was one individual, i remember very well being an excellent Hockey player, the moves she could come up with were extraordinary, yet she didn’t believe she was any special. When asked ” You play hockey are you any good?” she would always say ” I can get by”. At first I thought it was her being humble and not bragging about her abilities. However, the more i got to know her, she generally had no idea how good she was. I mean playing for England was a bit of an indicator to her excellence and she just said it was just “luck”.

So i asked myself, Is self-confidence something that you’re born with or is it taught and developed? It’s the classic nature vs. nurture question. While current wisdom has been for some time that it’s mostly nurture, there’s some surprising new research that indicates we may genetically predisposed to be self- confident.

So made me think smart children on balance do well in school. That may seem obvious, but there are a lot of exceptions to that rule. Some children with high IQs don’t ever become academic superstars, while less gifted children often shine. But why is this?

Why?

Human brain illustrated with millions of small nerves

Psychologists have focused on things like self-esteem and self-confidence—how good children think they are—to explain these outcomes. And the assumption has always been that such psychological traits are shaped mostly by parenting—by parents’ beliefs and expectations and modelling.

Researchers like Albert Bandura have argued that the initial efficacy experiences are centred in the family. But as the growing child’s social world rapidly expands, peers become increasingly important in children’s developing self-knowledge of their capabilities. So, until now, an individual’s self-confidence was seen to be based on upbringing and other environmental factors.

Behavioural geneticist, Corina Greven of King’s College in London and her colleague, Robert Plomin of the Institute of Psychiatry, argue that self-confidence is more than a state of mind—but rather is a genetic predisposition. Their research, published in Psychological Science, is a rigorous analysis of the heritability of self-confidence and its relationship to IQ and performance.

Additional Studies

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They studied more than 3700 pairs of twins, both identical and fraternal twins, from age seven to age ten. Comparing genetically identical twins to non-identical siblings allows scientists to sort out the relative contributions of genes and the environment.

Contrary to accepted wisdom, the researchers found that children’s self-confidence is heavily influenced by heredity—at least as much as IQ is. Indeed, as-yet-unidentified self-confidence genes appear to influence school performance independent of IQ genes, with shared environment having only a negligible influence.

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The fact that self-confidence is heritable does not mean it is unchanging, of course. Siblings share a lot of influences living in basically the same home and community, but there are always worldly influences pulling them apart. A genetic legacy of self-confidence merely opens up many possible futures.

Greven and Plomin also found that children with a greater belief in their own abilities often performed better at school, even if they were actually less intelligent. They also concluded that same held true for athletes, with ability playing a lesser role than confidence.

Confidence at work??

I have found through the years  going into peoples lives as a headhunter you develop a strong emotional intelligence and pick up on behaviour. If the individual will take the new role? Will this individual ring me back? It doesn’t sound like they can speak? Predictable behaviour of the individual?

You get a real insight into peoples own “masks”. Everyone has their own masks, some as a “work perspective” others to conceive that they don’t feel confident in the role that they have just been given. 

  SP Garrett-7 

I think the advice i could give to someone that brings a mask to work is like confidence your surroundings helps you feel confident in yourself, is it nature or nurture? Who knows? But all I can say is turn up to work being the superhero you are, as you are the only one capable of changing your situation. Be the mini superhero that you know you are and go into work and show them your “powers” your excellence and skills.

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Do you go into work feeling confident? Do you enjoy your job? Are you looking for a move?

Turn to Right International to help you further your career.Let us put you on the path to super stardom.

super-recruiter

Regards

Abigail Pike

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Build A Better World

Big question for you: “what are you doing to help build a new and better world?” Don’t blame the politicians. Don’t blame those around you. Don’t blame your parents or your background. Doing so is playing the victim and this world has far too many people playing the victim when they could be shining and making a profound difference. logo with the best in the business

Mother Teresa said it so much better than I ever could: “if each of us would only sweep their own doorstep, the whole world would be clean.” Nice.

Blaming others is excusing yourself. Telling yourself that you – as an army of one – cannot have an impact is giving away your power. A couple of college kids got their hands on empty school buses and drove them into New Orleans when everybody else said the city was unapproachable. A little man in a loincloth named Mohandas Gandhi freed an entire nation. A college student named Richard Branson took some initiative to start a record label on a shoestring that has since morphed into the Virgin empire. You are no different from them. We are all flesh and bones – cut from the same cloth.

In a recent issue of Vanity Fair, Jennifer Aniston said that she gives herself one day to play victim after a challenging event. After that day of feeling sorry for herself and powerless, she wakes up and takes ownership over the way her life looks. And if she doesn’t like a piece of it she sets about to change it. That’s personal leadership.

What don’t you like about your life or the organization you work for or the country you live in? Make a list. Write it down. Shout it out. And then do something to improve things. Anything. Start small or go big. Just do something. Today. Now. The world will be better for it.

Reproduced with kind permission from Robin Sharma

25 New Rules of Work

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1. You are not just paid to work. You are paid to be uncomfortable – and to pursue projects that scare you.
2. Take care of your relationships and the money will take care of itself.
3. Lead you first. You can’t help others reach for their highest potential until you’re in the process of reaching for yours.
4. To double your income, triple your rate of learning.
5. While victims condemn change, leaders grow inspired by change.
6. Small daily improvements over time create stunning results.
7. Surround yourself with people courageous enough to speak truthfully about what’s best for your organization and the customers you serve.
8. Don’t fall in love with your press releases.
9. Every moment in front of a customer is a moment of truth (to either show you live by the values you profess – or you don’t).
10. Copying what your competition is doing just leads to being second best.
11. Become obsessed with the user experience such that every touchpoint of doing business with you leaves people speechless. No, breathless.
12. If you’re in business, you’re in show business. The moment you get to work, you’re on stage. Give us the performance of your life.
13. Be a Master of Your Craft. And practice + practice + practice.
14. Get fit like Madonna.
15. Read magazines you don’t usually read. Talk to people who you don’t usually speak
to. Go to places you don’t commonly visit. Disrupt your thinking so it stays fresh + hungry + brilliant.
16. Remember that what makes a great business – in part – are the seemingly insignificant details. Obsess over them.
17. Good enough just isn’t good enough.
18. Brilliant things happen when you go the extra mile for every single customer.
19. An addiction to distraction is the death of creative production. Enough said.
20. If you’re not failing regularly, you’re definitely not making much progress.
21. Lift your teammates up versus tear your teammates down. Anyone can be a critic. What takes guts is to see the best in people.
22. Remember that a critic is a dreamer gone scared.
23. Leadership’s no longer about position. Now, it’s about passion. And having an impact through the genius-level work that you do.
24. The bigger the dream, the more important the team.
25. If you’re not thinking for yourself, you’re following – not leading.

Reproduced with kind permission from Jim Rohn

Look out for more New Rules of Work next week

Action vs. Self-Delusion

Knowledge fuelled by emotion equals action. Action is the ingredient that ensures results. Only action can cause reactionFurther, only positive action can cause positive reactionlogo with the best in the business

 

Action. The whole world loves to watch those who make things happen, and it rewards them for causing waves of productive enterprise.

I stress this because today I see many people who are really sold on affirmations. And yet there is a famous saying that, “Faith without action serves no useful purpose.” How true!

I have nothing against affirmations as a tool to create action. Repeated to reinforce a disciplined plan, affirmations can help create wonderful results.

But there is also a very thin line between faith and folly. You see, affirmations without action can be the beginnings of self-delusion, and for your well-being there is little worse than self-delusion.

The man who dreams of wealth and yet walks daily toward certain financial disaster and the woman who wishes for happiness and yet thinks thoughts and commits acts that lead her toward certain despair are both victims of the false hope which affirmations without action can manufacture. Why? Because words soothe and, like a narcotic, they lull us into a state of complacency. Remember this: To make progress you must actually get started.

The key is to take a step today. Whatever the project, start TODAY. Start clearing out a drawer of your newly organized desk… today. Start setting your first goal… today. Start listening to motivational cassettes… today. Start a sensible weight-reduction plan… today. Start calling on one tough customer a day… today. Start putting money in your new “investment for fortune” account… today. Write a long-overdue letter… today. Anyone can! Even an uninspired person can start reading inspiring books.

Get some momentum going on your new commitment for the good life. See how many activities you can pile on your new commitment to the better life. Go all out! Break away from the downward pull of gravity. Start your thrusters going. Prove to yourself that the waiting is over and the hoping is past—that faith and action have now taken charge.

It’s a new day, a new beginning for your new life. With discipline you will be amazed at how much progress you’ll be able to make. What have you got to lose except the guilt and fear of the past?

Now, I offer you this challenge: See how many things you can start and continue in this—the first day of your new beginning. 

Reproduced with kind permission from Jim Rohn

9 Ways to Show You Care

Caring is one of the greatest success strategies of all. When you care 180x120 2people are drawn to you and want to work with you. When you care you stand out in world where many don’t seem to care. But caring must be more than just a feeling to have an impact. It must be demonstrated through your actions. In this spirit here are 9 ways to show you care.  

1. Be present. We have so many responsibilities and distractions that it’s tempting to listen to customers, friends, kids, etc. with only one ear (or half an ear!). You know how it goes: you make the appropriate noises during a client call (“Mmmhmmm… I understand… No, that won’t be a problem…) while simultaneously typing an email to someone else. That’s why giving someone your full attention is so meaningful. Being fully present says, “I really care about you and what you need from me. You are my top priority right now.”

2. Make it simple and clear. People are busier than ever and the more you can make their lives easier the more it shows you care about them and their time. Whether you are making technology easy to use, or simplifying the check in process at a hospital or making it easier to rent a car, simplifying says you care and creates raving fans.


3. Call customers by name. When interacting with a customer, ask his/her name – then remember it and use it. Referring to someone by name demonstrates that you see them as an individual with unique needs and preferences, as opposed to “just a number” or a source of income.


4. Listen more than you talk. When dealing with others many of us have a tendency to give sales pitches, explain company policies or give canned advice. Instead you should ask questions and listen to what they have to say. This lets them know you care about them and their thoughts. It also helps you better understand their concerns so you can help them. I’ve certainly been working on this as a parent. It’s not easy but it makes a difference.


5. Become a coach. More than ever customers wanted to be guided through the process when making a significant purchase. By coaching and guiding customers through the process you will earn their trust and let them know you care about them and their purchase. In a world where many things can be purchased on-line, the biggest differentiator is often a person who cares.


6. Respond quickly and touch base often. It’s simple: Return calls and emails promptly. Whenever possible, try not to leave any unanswered emails or voicemails overnight. And be proactive with updates, too. Don’t force a client to get in touch with you in order to learn the status of an order, for instance. Send daily or weekly updates – whatever is appropriate. We at the Jon Gordon Companies fail at this sometimes but it’s something I am always preaching to my team about and we always own it and improve because of it.


7. Don’t make it all about business. If you don’t treat people like a number they won’t treat you like a number. Make an effort to learn about return clients on a personal level as well as a professional one, and follow up on what you discover. If you know that an individual recently had an important event – a wedding, birthday, or even a big presentation – ask how it went. People are surprised and pleased when you remember what’s going on with them – precisely because the assumption today is that most people don’t care about what’s going on outside their own bubbles.


8. Focus on the details. A Starbucks executive was asked why they were so successful. He said that they do a hundred things 10 percent better than their competition. When you care everyone matters and everything matters. By focusing on the details such as clean bathrooms in a restaurant or clean sheets and extra towels at a hotel, it lets your customers know that you care.


9. Always go the extra mile. Constantly look for ways to make the service you provide just a little bit better. Even one percent more time, energy, or focus can make a big difference. Even something small like walking a customer to the door after checking them out or spending extra time with a student if you are a teacher or calling a patient after they visit your health clinic means a lot. For example, Oceanside Cleaners near my home replaces missing buttons on my dress shirts at no extra charge. It’s the little things that mean a lot.

Reproduced with kind permission from Jon Gordon author of ‘The Energy Bus’

The DNA Of Leadership: 3 Key People Every Successful Company Must Have. Look at your team, do you have them?

 Introduction

There have been so many articles recently on how to be a successful leader and how to make the most out of your team. But have you ever thought about the structure of your team and the roles they play in it? Is there a structure to a successful team? A structural DNA to the perfect team?

As you have seen from our previous articles of the “Ant theory” and how that principle creates great workers. I recently found out an important fact that ants don’t sleep they are constantly working hard. Although I like the principle of working hard, I do love my sleep and think sleep is important. But i have found it very interesting looking at my team and looking at there DNA Leadership team structure.I find it very interesting how certain people fit in certain groups and it has given me great insight.

 

Facts on DNA

 

 

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So if you unwrap your Leadership DNA in your team and spread it out look at what you have? Does it work? What do you find?

 

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The DNA of your leadership team

Take a look at the leadership team of your company or a company you work with. Can you identify where each person falls in the leadership DNA?

D: A Dreamer — usually the founder or CEO, this is someone with a vision and the passion to make it happen, someone who can inspire others and take them with him/her. Quite often, the dreamer is not as good at details, numbers, processes, finance, etc., but rather a “big picture” person and an extrovert who knows how to inspire others.

N: A Number Cruncher — Usually the CFO or the VP of Finance, this is someone who loves numbers and can keep an eye on the money, maybe even a trained accountant. These people tend to be introverts and usually are not natural leaders. Sometimes they have trouble communicating well or inspiring others, because their gift is in the analytics, not the emotions. Nevertheless, they are a vital component for any successful business.

A: An Accomplisher — Usually the Chief Operating Officer, this is someone who can be a strong taskmaster, making sure projects get delivered, and that key systems and processes get implemented. This person needs to be a strong finisher of tasks, making sure things happen. This person can also make difficult personnel decisions and restructure the business in a way that is right. They may also be good at sales, as they are often optimistic, competitive, and high-energy.

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Balancing the team for success

Together, this trio is a business dream team. Businesses who have too much of one personality type and too little of another can falter. A business without a Number Cruncher won’t have the financial knowledge or wherewithal to make important decisions. A business without an Accomplisher might have personnel or productivity problems. And no company can truly reach the highest pinnacles of success without a vision and a Dreamer to keep the company on track.

It is my experience that you usually don’t find all of these characteristics in a single person. Occasionally a person might be strong in two areas, and I can only ever recall one (exceptional) CEO that had strengths across all three areas.

But what you’re not a large enough company to have this kind of leadership team? Even if you’re in a very small business or are a solo-entrepreneur, you can still seek to balance these characteristics. For example, if you are more of a Dreamer, you might be sure to find an accountant experienced enough to help you make business decisions based on your finances, or hire a project manager or sales manager with the ability to get things done.

For me, this has become a powerful way of assessing the potential success of a leadership team. When the three personality types come together with mutual respect, they can accomplish much more than any one or two could on their own.

Do you have this balance in your company? If you own a smaller business, how do you balance your own personality type against the other two?

Be good to hear your opinion?

 

Kind regards

Abigail Pikeme

 

 

Bernard Marr is a globally recognized expert in strategy, performance management, analytics, KPIs and big data. He helps companies and executive teams manage, measure and improve performance.

Insurance Fraud Attacks – what to do if it hits you?

Fraudulent Claims

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Today I woke up to find that my name had been used to open not one, but two phone accounts with EE and 3 Mobile. It made me angry that someone had my details, they had my name, my date of birth, where I lived. Pretty much all the details they needed.  But it made me think of how safe we against these sort of attacks?

I do what is suggested, limit the amount of public information about me. I shred by papers. I am guilty of online shopping, but who isn’t. But what does any of this mean if they still get access to my accounts and my information?

So I ask those in Insurance Fraud, how do I go about protecting myself? What tips do I use? Do I not use  internet banking at all? What is the safest thing to do?
I did an article before of insurance fraud and I have been unfortunately subject to it a few times.

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Insurance
Insurance Fraud is on the rise.
So-called “crash for cash” car insurance scams helped to contribute to the record figures. That is when fraudsters stage a car crash, for example by slamming their brakes on at a road junction, often having disabled the brake lights. An unsuspecting motorist then crashes into the back of the first car.

The fraudsters have witnesses on hand to show that the crash was the other driver’s fault, enabling them to make an insurance claim for the damage, as well as whiplash injuries.

Personally I have witnessed this and so have many other individuals I know. It is unfortunate as there is no way of getting around it, it is a very frustrating experience.

In one case in County Durham last year, 60 people were convicted for one of the UK’s largest “crash for cash” frauds. As many as 25 accidents were staged in the Consett area, and resulted in local residents having to pay an extra £100 on their premiums.

The Insurance Fraud Bureau is investigating 110 cases of “crash for cash” as it stands this year alone.

 

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Facts on Cyber Crime

• In 2011/12 over one-third (37%) of adult internet users reported experiencing a negative online incident in the past 12 months, but these experiences would often be below the threshold of a recorded crime.
• Computer viruses are one of the most common negative experiences reported, although the proportion of adult internet users experiencing them appears to have declined. Experiences of hacking, on the other hand, appear to have increased
• A whopping 82% of hackers do not get caught, and a higher majority feel that they will not get caught.
• . Online shopping and auctions represent the largest proportion of cyber-enabled frauds during this time. Action Fraud received 47,980 reports of cyber-enabled fraud between January and December 2012, comprising 35 per cent of all crime and incident reports made to Action Fraud during this time
• E-commerce frauds comprises £77.3 million in direct losses (most notably, identification-related frauds, card and card-not-present frauds, and refund frauds), £16.5 million in online security measures and £111.6 million in lost revenue from online fraud prevention.

 

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So what can be done?
• Be vigilant – look at bank statements, if you have an Experian account check for any unusual activity.
• Know who you’re dealing with. Try to find a seller’s physical address (not a P.O. Box) and phone number. With internet phone services and other web-based technologies, it’s tough to tell where someone is calling from. Do an online search for the company name and website, and look for reviews. If people report negative experiences, you’ll have to decide if the offer is worth the risk. After all, a deal is good only if you get a product that actually works as promised?
• Don’t send money to someone you don’t know.
• Don’t agree to deposit a check and wire money back.
• Don’t reply to messages asking for personal or financial information.
• Report Scams
• Never give any credit card, bank or Security information to anyone by telephone unless you can positively verify that the call is legitimate.
• Minimize exposure of your Social Security and credit card numbers. If the numbers are requested for check-cashing purposes, ask if the business has alternative options, such as a check-cashing card.
• Do not have your bank send your new checks to your home address. Tell the bank that you prefer to pick them up.
• Destroy all checks immediately after you close a checking account. Destroy or keep in a secure place any courtesy checks that your bank or credit card company sends to you.

I hope this helps others who have had similar situations like me today. I hope my situation gets sorted out. Any helpful tips from anyone on how to protect myself for additional attacks? Please let me know

Regards
Abigail Pike

 

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6 Business Lessons from Germany’s World Cup Win

6 essential ingredients to Germany’s success that in my opinion are equally valid for successfully running a business


world cup

1. Invest and believe in your people. Although this has become something of a cliché thing to say in the business world there are few companies that actually practice what they preach. Compare this to Germany who is not only able to field players that have played in the previous World Cup but also can call on the services of one player, Miroslav Klose, who at age 35 has played in 3 previous World Cups! On the coaching side Joachim Löw has now been Head Coach for an incredible 8 years after being Assistant Coach for 2 years prior to that. 10 years working in such a high-pressure environment! Incredible! This feat is even more remarkable when considering that Germany has up to now not won any major league title since Joachim took the top job. Retaining your key staff in a sport as in business is a key ingredient for capitalising on the next 5 ingredients.

2. An effective team of good players usually trumps a team that relies heavily on a few stars. When talking about the really good soccer players, names such as Messi, Ronaldo, Neymar invariably come up. Watching games where these virtuoso’s are playing are usually entertaining and result in soccer that is beautiful in the truest sense of the word. Although Germany has no such stars, watching the team play, however, quickly makes one forget the individual players in favour of observing the “beauty of a well-oiled machine” which arguable is better suited to deliver on the ultimate objective of winning a game. Businesses can learn from this example and adjust their performance and incentive system to reward team performance instead of individual brilliance.

3. The performance of a system can only be as good as its weakest link. This is one aspect that Germany really understands well and although they are known to consistently improve all aspects of their game they most importantly are obsessed with increasing the overall tempo of their game (by distributing the ball faster) . And this, they believe, is their key leverage point. Although their strategy is well known it is incredibly difficult to counter and often has their opponents reeling from the sheer pace (as was evidenced in the recent semi-final with Brazil) and allows them to perform consistently well (they have been number 2 in word-rankings for the last 2 years). A business that understands this simple truth learns where to spend its scarce resources to achieve maximum (financial) throughput.

4. Build a sustainable advantage. In the quarter finals the Dutch stunned the world by exchanging their number one goal keeper with a penalty specialist close to the end of extra time. Their opponents Costa Rica seemed ill-prepared for this audacious move and subsequently lost the penalty shootout allowing the Netherlands to progress to the last 4. Here, however, they met their match when they lost against Argentina in another penalty shootout after extra time. It was thus quite ironic when Van Gaal, the Dutch Coach remarked after the game: “It’s disappointing. Losing on penalties is the most difficult scenario. We were equal to them, if not better, so it is a big disappointment.” As already alluded to in point 4 Germany instead focuses on building a decisive competitive edge and have absolutely no inclination to rely on penalties to win. Most businesses these days use the “turbulent times” as an excuse for not being able to build a long-term decisive competitive advantage and rather rely on short-term tactical approaches to outsmart the competition. The problem with this is, as we have seen, sometimes you win and sometimes you lose…

5. Be ruthless in execution. The objective of soccer is to score goals while denying the opposition to do the same. In the semi-final with Brazil Germany did just that, even after all but winning in the first third of the game. During the second half they scored two further goals and when they did finally concede one goal in the 90th minute, Manual Neuer (the German goal keeper) was furious with himself. How often have we not seen teams (in all sports) change their approach to a more defensive posture after securing an early lead only to lose the game in the end. Businesses often find themselves in similar positions when scoring an early lead and, instead of building on their lead by ruthlessly focusing on extending it they allow the competition to catch up and in the end often lose the war after having won an initial battle.

6. Embrace the lucky breaks, but don’t take them for granted. The previous 5 points all support the claim that Germany has a solid soccer foundation and the ability to beat any team on any day. What happened at the semi-final, however, no-body, least of which Germany, could have predicted. A sober Löw remarks: “We were lucky that the hosts were shell-shocked. Now we must prepare well for the final”. While it is true that being at the right place, at the right time could lead the astute leader to a huge business break, it is also true that the fall from grace is usually hard and humility is definitely recommended.

While researching and writing about these 6 lessons I had some glimpses here and there of other business lessons that may still be hidden in the spectacle we call the Fifa World Cup. If you can fill in the gaps it would help all of us to become better at leading our businesses.

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Facing the Enemy Within

We are not born with courage, but neither are we born with fear. Maybe some of our fears are brought on by our own experiences, by what someone has told us, by what we’ve read in the papers. Some fears are valid, like walking alone in a bad part of town at two o’clock in the morning. But once we learn to avoid that situation, we won’t need to live in fear of it.

Fears, even the most basic ones, can totally destroy our ambitions. Fear can destroy fortunes. Fear can destroy relationships. Fear, if left unchecked, can destroy our lives. Fear is one of the many enemies lurking inside us.

Let me tell you about five of the other enemies we face from within. The first enemy that we’ve got to destroy before it destroys us is indifference. What a tragic disease this is. Some will say, “Ho-hum, let it slide. I’ll just drift along.” But here’s one problem with drifting: we can’t drift our way to the top of the mountain.

The second enemy we face is indecision. Indecision is the thief of opportunity and enterprise. It will steal our chances for a better future. Take a sword to this enemy.

The third enemy is doubt. Sure, there’s room for healthy scepticism. We can’t believe everything. But we also can’t let doubt take over. Many people doubt the past, doubt the future, doubt each other, doubt the government, doubt the possibilities and doubt the opportunities. Worse of all, they doubt themselves. I’m telling you, doubt will destroy your life and your chances of success. It will empty both your bank account and your heart. Doubt is an enemy. Go after it. Get rid of it.

The fourth enemy within is worry. We’ve all got to worry some. Just don’t let it conquer you. Instead, let it alarm you. Worry can be useful. If you step off the curb in New York City and a taxi is coming, you’ve got to worry. But you can’t let worry loose like a mad dog that drives you into a small corner. Here’s what you’ve got to do with your worries: drive them into a small corner. Whatever is out to get you, you’ve got to get it. Whatever is pushing on you, you’ve got to push back.

The fifth interior enemy is over-caution. It is the timid approach to life. Timidity is not a virtue (unlike humility-they are different); in fact, it can be an illness. If you let it go, it’ll conquer you. Timid people don’t get promoted. They don’t advance and grow and become powerful in the marketplace. You’ve got to avoid over-caution. Do battle with the enemy.

Do battle with your fears. Build your courage to fight what’s holding you back, what’s keeping you from your goals and dreams. Be courageous in your life and in your pursuit of the things you want and the person you want to become.

Reproduced with kind permission from Jim Rohn